Terms of Service

Acceptance of Terms

By using our website or engaging our services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and legally able to enter into these Terms.

Description of Services

PrinterGeeks provides independent, third‑party technical support for printers, including setup, wireless configuration, driver installation, troubleshooting, diagnostics and maintenance. We support a wide range of brands and devices. The specific scope of any service will be confirmed with you before work begins.

Independent Provider Notice

PrinterGeeks is an independent service provider. We are not affiliated with, authorized by, endorsed by, or sponsored by any printer manufacturer or brand. All brand names, trademarks and logos are the property of their respective owners and are used for identification purposes only.

Pricing & Payment

Fees for services will be communicated to you before any work is performed. You agree to pay all applicable charges. Unless otherwise stated, all fees are exclusive of taxes, which are your responsibility where applicable.

Your Responsibilities

• Provide accurate information about your printer, device and the issue.
• Back up important data before any service where data loss is possible.
• Ensure you have the legal right to request service on the device.
• Use our services only for lawful purposes.

Acceptable Use

You agree not to misuse the website, attempt to gain unauthorized access, disrupt the service, transmit malicious code, or use our services in violation of any applicable law.

Intellectual Property

All content on this website, including text, graphics, logos and software, is the property of PrinterGeeks or its licensors and is protected by intellectual property laws. You may not reproduce, distribute or create derivative works without our written permission.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied. See our Disclaimer for full details.

Limitation of Liability

To the maximum extent permitted by law, PrinterGeeks shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, profits or revenue, arising out of your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the service giving rise to the claim.

Refunds

Refund eligibility is described in our Refund Policy, which forms part of these Terms.

Indemnification

You agree to indemnify and hold harmless PrinterGeeks and its employees and agents from any claims, damages or expenses arising from your breach of these Terms or misuse of our services.

Termination

We may suspend or terminate your access to our services at any time, without notice, if you violate these Terms or engage in conduct we deem harmful.

Governing Law

These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Texas.

Changes to These Terms

We may modify these Terms at any time. Updated Terms take effect when posted on this page. Your continued use of our services after changes constitutes acceptance of the revised Terms.